Question 1

What is SMARTON?

Accepted Answer

SMARTON is an accessibility technology platform that helps blind and visually impaired people live more independently. It offers a smartphone app with 9 features and a smart glasses ecosystem called the VI Inclusive Package. SMARTON is available globally and is developed for both consumer and institutional use in India and internationally.

Question 2

Who makes SMARTON?

Accepted Answer

SMARTON is built by Sunbots Innovations LLP, an accessibility technology company based in Ahmedabad, Gujarat, India.

Question 3

Is SMARTON available in India?

Accepted Answer

Yes. SMARTON is available across India. The VI Inclusive Package including smart glasses is available for both individual purchase and institutional procurement. SMARTON aligns with RPWD Act 2016 requirements.

Question 4

What languages does SMARTON support?

Accepted Answer

SMARTON supports Hindi as the primary language, English, and 50+ additional languages including major Indian regional languages. The VI support team conducts onboarding and support in Hindi and regional languages.

Question 5

How long has SMARTON been operating?

Accepted Answer

SMARTON has impacted 17,000+ visually impaired users across India through partnerships with 50+ NGOs. The platform continues to expand its language support, features and partner ecosystem.

Question 6

What does the SMARTON app do?

Accepted Answer

The SMARTON app provides visually impaired smartphone users with 9 AI-powered features: MIRA voice assistant, SmartEye scene description, Object/Currency/Text recognition, AI Tutor, Accessible Document AI, Download Audio in Document AI, Daily Audio News, Audio Drama Series and SmartON Dating. It is available on Android (11+) and iOS.

Question 7

How is SMARTON different from a screen reader?

Accepted Answer

A screen reader reads on-screen text aloud. SMARTON does much more — it describes the real world through the camera, identifies currency and objects, reads printed documents, tutors you on any subject, and gives you daily news and entertainment. SMARTON is also India's first accessible dating platform. Screen readers are a foundational accessibility tool; SMARTON is an AI life platform built specifically for BVI users.

Question 8

How much does the SMARTON app cost?

Accepted Answer

Free Tier requires no credit card and provides 5 calls/day on core AI features. Monthly is ₹199 (unlimited). Annual is ₹999/year (saves 58%+). The Device Bundle with smart glasses is enquiry-based for 2-year subscriptions plus hardware.

Question 9

Does SMARTON work without internet?

Accepted Answer

Object recognition works offline. Other AI features (MIRA, SmartEye, AI Tutor, document processing) require internet for processing. However, Download Audio in Document AI lets you process documents online and listen offline — critical for low-connectivity regions.

Question 10

What happens when my subscription expires?

Accepted Answer

Your account automatically downgrades to the Free Tier — you are never locked out. All core AI features remain accessible at the free tier limit. Premium content (Audio Drama Series, SmartON Dating) pauses until renewal. No data is lost.

Question 11

Which devices does SMARTON support?

Accepted Answer

Android 11 and above with at least 4 GB of RAM, or any iOS device compatible with the SMARTON app on the App Store. Smart glasses pair via Bluetooth 5.3.

Question 12

What is the SMARTON VI Inclusive Package?

Accepted Answer

The SMARTON VI Inclusive Package is a complete system for visually impaired individuals that includes: smart glasses (compatible partner brand), 2-year SMARTON app subscription, hands-on training and onboarding, dedicated customer support, and a 1-year hardware warranty. It is designed for both individual purchase and organisational deployment.

Question 13

Does SMARTON make its own glasses?

Accepted Answer

No. SMARTON provides the software platform and integrates with third-party smart glasses through SDK partnerships. The glasses in the VI Inclusive Package are manufactured by our partner brand and enhanced with SMARTON's accessibility software.

Question 14

Which smart glasses are compatible with SMARTON?

Accepted Answer

The SMARTON Kit ships with a compatible partner-brand smart glasses model with an 8MP Sony IMX219 camera, Bluetooth 5.3, dual directional speakers and 290mAh fast-charge battery. Additional brands are being added through our open SDK programme.

Question 15

Can I use the SMARTON app without glasses?

Accepted Answer

Yes. The SMARTON app works fully on any compatible Android or iOS smartphone. Smart glasses are an optional upgrade for a completely hands-free experience.

Question 16

Can I buy the glasses without the SMARTON subscription?

Accepted Answer

Glasses are only available as part of the VI Inclusive Package to ensure the best user outcome — every buyer gets the app, training and support along with the hardware.

Question 17

What's covered under the hardware warranty?

Accepted Answer

1-year warranty from device activation. Covered: manufacturing defects, faulty battery, defective charging accessories, speaker / microphone defects under normal use. Not covered: physical damage, water damage (IPX4 only), unauthorised repair, loss or theft. Full warranty terms are on the VI Inclusive Package page.

Question 18

Can organisations buy SMARTON for employees or beneficiaries?

Accepted Answer

Yes. SMARTON works with corporate CSR teams, government bodies, NGOs, and clinics for bulk procurement of the VI Inclusive Package. Customised proposals, impact reporting, and RPWD Act compliance documentation are provided.

Question 19

Does SMARTON qualify as a CSR activity under Schedule VII?

Accepted Answer

Yes. SMARTON deployments fall under Schedule VII of the Companies Act 2013 — promoting education, healthcare and measures for reducing inequalities faced by socially and economically backward groups. We can provide written confirmation under your specific sub-clause on request.

Question 20

What documentation does SMARTON provide for CSR audit purposes?

Accepted Answer

SMARTON provides deployment certificates, user activation records, utilisation reports, and quarterly impact summaries suitable for CSR annual report inclusion and statutory audit purposes.

Question 21

How do we get a procurement proposal from SMARTON?

Accepted Answer

Submit an enquiry through the SMARTON website at getsmartonai.com/for-organisations. A customised proposal with pricing, impact projections and RPWD compliance notes will be provided within 2 business days.

Question 22

Is training included for institutional deployments?

Accepted Answer

Yes. Every institutional deployment includes onboarding training for end users and, where required, a train-the-trainer session for your support staff. Training is delivered by SMARTON's VI support team — staffed by visually impaired members themselves.

Question 23

Can SMARTON be procured through government assistive device schemes?

Accepted Answer

We are actively working on ADIP scheme eligibility and state-level scheme empanelments. Contact us with your specific scheme requirement and we'll confirm current status and provide tender-ready documentation.

Everything you need to know about SMARTON

About SMARTON

About the app

About the glasses

For organisations

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