Our commitment to accessibility

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The SMARTON website (getsmartonai.com) and the SMARTON mobile application are partially conformant with WCAG 2.1 Level AA. Partially conformant means some parts of the content do not fully conform to the accessibility standard, and we are actively working to remediate.

Accessibility techniques we use

Testing methodology

We use a four-layer testing pipeline to validate every release of the SMARTON website, mobile app, and smart-glasses integration:

• Automated audits — axe-core DevTools and Lighthouse run on every pull request via CI. Failing AA-level checks block merge.
• Keyboard-only navigation — every interactive flow is manually walked using only Tab, Shift+Tab, Enter, Space, and arrow keys before each release.
• Screen reader testing — every release is tested with VoiceOver (iOS 17 + macOS 14), TalkBack (Android 11+), and NVDA (Windows 10/11). The mobile app additionally tests with both default voices and faster screen-reader speech rates.
• Manual VI-user testing — visually impaired members of our team and community use the build for a week before public release. Showstopper bugs revealed in this stage delay the release.

Testing covers all device categories: desktop browsers (Chrome, Safari, Firefox, Edge), iOS Safari (iPhone 12+), Android Chrome (Android 11+ low/mid-range devices), and the SMARTON Kit smart glasses paired via Bluetooth 5.3.

Conformance status by surface

As of the last review, the following surfaces have met WCAG 2.1 Level AA, with known gaps explicitly listed:

Known gaps & remediation timeline

We publish our known accessibility gaps publicly to be transparent with procurement teams and users. The current open items:

• Embedded YouTube video on homepage — keyboard navigation inside iframe is YouTube-controlled. Mitigation: transcript link adjacent to player. Target: Q3 2026.
• Some lucide-react icons used as text-content decorators — currently marked aria-hidden, but icon semantic role for the new SMARTON brand mark could be improved. Target: Q3 2026.
• PDF tagging for downloadable documents — pending independent PDF/UA audit. Target: Q4 2026.
• Animation reduction — `prefers-reduced-motion` is honoured, but a per-component toggle is being scoped for users who want partial motion. Target: 2027.

Third-party tools we depend on

SMARTON uses third-party services whose accessibility we depend on but cannot directly control. We have evaluated each and only retain vendors meeting WCAG 2.1 AA on their own surfaces: Google Analytics 4 (consent-mode), Meta Pixel (used only for conversion tracking, no UI surfaces), Hotjar (privacy-masked recordings, no UI shown to users), and YouTube embeds (player accessibility is YouTube's responsibility). If you encounter an accessibility barrier from one of these tools on a SMARTON page, please report it to us — we will escalate to the vendor and provide an accessible alternative where possible.

Feedback

We welcome your feedback on the accessibility of SMARTON. Please let us know if you encounter accessibility barriers — we treat accessibility issues as priority bugs.

Formal complaints

If our response to your accessibility feedback is unsatisfactory, you may escalate to the appropriate regulatory body in your jurisdiction. In India, accessibility-related concerns can also be raised under the Rights of Persons with Disabilities Act 2016 — see our RPWD Compliance page.