Your account

    Delete your SMARTON account

    You can delete your account and the personal data linked to it at any time — in the app, or right here. We verify the request with a one-time code so nobody else can delete your account.

    Ways to delete your account

    Option 1 — In the SMARTON app

    Open the app and go to Settings → Support → Delete account. Confirm with the one-time code the app sends you. This is the fastest route and works with VoiceOver and TalkBack.

    To download a copy of your data first, use Settings → Privacy and data → Download my data (JSON file).

    Option 2 — This web form

    Use this if you no longer have the app installed. Enter the email address or phone number you sign in with, we send you a verification code, and you enter the code to confirm.

    Deleting your account is permanent and cannot be undone.

    Your profile, preferences, MIRA conversations, saved documents, dating profile and verification documents, referral balance and any remaining subscription period are deleted. Active subscriptions must be cancelled separately with Apple, Google Play or Razorpay — deleting the account does not stop billing on those platforms.

    We keep only what the law requires: payment and invoice records (8 years under Indian tax law) and a minimal audit stub without personal data for 30 days. See the retention schedule.

    Use the email or phone number linked to your account. Phone numbers need the country code, for example +91 98765 43210.

    What happens next

    • We process every deletion request within 7 days and send you a confirmation when it is complete.
    • Your personal data is removed from our live systems. Backups are overwritten on their normal cycle and a minimal audit stub without personal data is kept for 30 days.
    • Records we are legally required to keep (payment and invoice records, 8 years) are retained in a restricted archive and never used for any other purpose.
    • Data already shared with independent services you chose to use — for example Swiggy orders — is governed by their own policies. We tell each sub-processor to delete what they hold for us.

    Need help, or want to exercise another right (access, correction, export)? Email support@sunbots.in or see Your rights in the Privacy Policy.